Frequently Asked Questions
Do I need to make an appointment? +
Yes, we schedule by appointment only and require a referral from your specialist or doctor for every scan. Please note that mornings and evenings are in high demand and do fill up quickly.
Do I need a referral from my GP? +
Yes, Medicare requires a referral for every single ultrasound scan.
Is Ultrasound safe? +
Diagnostic Ultrasound has been used commonly on large populations from the 1960s. Safety has been the subject of ongoing scrutiny. The Australian Society for Ultrasound in Medicine Statement (ASUM) concludes: There is no convincing evidence that diagnostic ultrasound causes adverse health effects in human patients. ASUM however acknowledges that epidemiology data has several limitations. Ongoing research may reveal factors now not known. More research is always needed. Good practice, therefore, limits ultrasound exposure to situations where benefit is anticipated. The ASUM safety recommendation is that care be taken to “Ensure that examinations are performed prudently using the ALARA (as low as reasonably achievable) principle of applying lowest acoustic output and dwell time consistent with that required to obtain the necessary diagnostic information”.
Do I need a full badder for my scan? +
We do not routinely need a full bladder for pregnancy or gynaecological scans except when a transabdominal scan is needed. For pregnancy scans please do not empty your bladder before your scan.
How long will my scan take? +
Please allow up to 90 minutes. Normally it will not take this time for completion of the scan. Occasionally there are unexpected delays. If a problem is detected in a routine ultrasound it will be discussed at the time with the patient involved. In this situation, further examination and reassessment may extend over an hour depending on the complexity of this problem and individial needs. This process may lead to delay the assessment of other women.
We apologise for these delays which are unpredictable and make every effort to avoid significant patient inconvenience. Please ring through in advance to check that we are not significantly delayed so you can plan your day and parking arrangements.
How much will my scan cost? +
The cost of the ultrasound and consultation will be discussed at the time of making an appointment. We request that accounts be settled on the day after the consultation. We have EFTPOS and accept MasterCard, VISA and cash. We are a private medical ultrasound service and we do not routinely bulk bill as this would not allow us to provide the best comprehensive service for our patients.
There is a medicare rebate available for your scan so remember to bring your medicare card and your referral with you on the day.
When is the best time for a 3D/4D scan? +
3D/4D scans are best done at the 13 week and 20 week scans, please remember every baby is different, many things can affect the quality of images that we take including gestational age, position, amount of fluid, and the mother’s condition. Check out our Gallery to see some of our best pictures and clips!
I still have my period, can I have my scan done? +
Yes, as long as there is no heavy bleeding or clotting we can still peform your pelvic ultrasound. If you feel that your period is quite heavy, give us a call and we will push your appointment forward a few days.
How long does it take for my NIPT results to come back? +
It usually takes 5-7 business days to get a result back but it can take up to 2 weeks. We will contact you with the results and we also send them through to your referring Doctor
When will I be able to know the sex of my baby? +
The 20 week ultrasound is very accurate in determining the sex of the baby. It is correct 99% of the time. At the 13 week ultrasound it is sometimes possible to sex the baby but not as accurately. In 10% of cases it is not possible to sex the baby and where sexing is done it is wrong 10% of the time.
Why should my gynaecological scan be between day 5 and 9 of my cycle? +
For optimal diagnostic Imaging, we like to scan you between day 5 and 9 of your cycle as this is when the uterine wall is at it's thinnest stage and the best images are obtainable. If the reason for the ultrasound is not urgent the best diagnostic pictures are obtained just after the period has finished. If you do not have a regular cycle, we can see you at any stage. Please let our staff know if you are taking oral contraceptives or have a mirena in place.
When will my doctor receive the results? +
We will generate the report at the end of the scan and send this through to your doctor either by fax or download and if required we can give you a copy to take with you.
Will I receive a photo of my baby? +
Yes! We provide photos of your pregnancy scan and a USB at all routine 13 week and 20 week scans.
Is there onsite parking? +
You'll find plenty of parking spaces within the grounds of our offices or along either side of Hampton Street. Call us if you have any special needs on the day of your visit.
What hours are you open? +
Please note Thursday evening appointments are very popular and book out very quickly, please call ahead to book.
I got a USB at my 13 week scan, can I bring it back for my 20 week scan? +
Yes! We encourage our patients to bring your USB to every pregnancy scan so you can keep all your videos in the one place.